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Preface

Preface​

SORASO Cloud Suite is a modern, cloud-native platform designed to streamline hotel operations with real-time management, multi-property visibility, and centralized configuration for seamless performance. By leveraging cloud architecture, SORASO empowers hotel staff to prioritize guest experiences over system maintenance.

Purpose​

This manual explains how to use features and operations within the SORASO Cloud Suite, including workflow guidance for various roles and best practices for efficient usage.

Audience​

This document is intended for hotel staff, administrators, and authorized users of the SORASO system, especially those handling reservations, operations, front desk, cashiering, housekeeping, and dynamic pricing.

Customer Support​

For questions or technical assistance, please contact Soraso Support via the Documentation Portal or send queries to support@smartfinder.tech

When contacting support, please include:

  • Module or feature name
  • System version (e.g., Release 1.0)
  • Detailed steps to reproduce the issue and any error messages or screenshots.

Additional documentation, including technical guides, integration manuals, and API references, are available via the SORASO Knowledge Base (Documentation Portal).

Revision History​

Aug 2025 – Initial publication of this manual.